Policies

Appointments

A card is required to be held on file for all appointments in order to enforce the cancellation policy. Nothing is charged to this card unless the cancellation policy is broken. All appointments must be made online so that consultation forms can be filled out prior to your appointment.

Cancellations

A cancellation policy for small businesses helps cover operational costs in the face of last-minute changes, ensuring smooth ongoing operations.

Our policy is as follows:

Any appointments that need to be cancelled must be done no later than 48 hours before the time of your appointment. Past this time frame, you will be charged 50% of your cancelled appointment cost. In the event that you no call/no show for your appointment, you will be charged 100% of your appointment cost and the amount cannot be refunded or applied to future services under any circumstances. All policy fee's must be paid in advance to resume any future appointments. SKINCRCFT reserves the right to decline any person(s) from booking future appointments if any issue(s) persist.

Late Arrivals

Your  appointment  starts  and  ends  at  the  time  that  it  is  scheduled.  Please arriv  on  time  to  your  appointment  to  ensure  full  service  time.  The  amount  of  the  service  does  not  change  based  on  your  arrival  time. Tardiness is a major disruption to the day.

Early Arrivals

Please arrive no more than 5 minutes before your appointment. The studio does not have a waiting area nor reception to accommodate you while you wait.

Refunds

Under no circumstances will any refunds, payments or portion thereof for any services rendered be granted. You are paying for artist time, product, and other expenses used to provide you with a service.